What is your return policy?
To ensure your complete satisfaction, you may return any order within 30 days for a full refund (minus shipping and handling). If you wish to do so or have any questions, please contact us through email at [email protected] or by visiting our website to speak with one of our live chat representatives (Monday – Friday 6 AM – 6 PM PT, Saturday – Sunday 8 AM – 2 PM PT).
What is your shipping policy?
We strive to process and prepare all orders within 1–3 business days after your purchase is confirmed. Once your order has been shipped, delivery typically takes 10–15 business days, depending on your location and local postal services.
Please note that shipping times may vary due to high order volumes, customs processing, or unexpected carrier delays. We appreciate your patience and understanding.
If you have any questions about your shipment or need assistance with tracking, feel free to contact us at [email protected] or reach out via live chat on our website (available Monday – Friday, 6 AM – 6 PM PT, and Saturday – Sunday, 8 AM – 2 PM PT).